Privacy Policy

Last updated: January 14, 2026

1. Introduction

Welcome to MultiCast ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our video upload service.

2. Information We Collect

We collect the following types of information:

  • Account Information: Email address and authentication credentials when you create an account
  • Platform Tokens: OAuth access tokens from connected platforms (YouTube, Facebook, Instagram, TikTok)
  • Upload Metadata: Video titles, descriptions, and tags you provide for uploads

3. Data Encryption & Security

All data is encrypted. We implement industry-standard security measures to protect your information:

  • Login Encryption: All authentication is handled through encrypted connections (HTTPS/TLS)
  • Token Encryption: Platform OAuth tokens are encrypted at rest using AES-256 encryption
  • Secure Storage: All sensitive data is stored in encrypted databases with row-level security
  • No Plain Text: We never store passwords or tokens in plain text

4. We Do NOT Store Your Videos

Important: MultiCast does NOT store your video files. Videos are uploaded directly from your provided URL to the target platforms (YouTube, Facebook, Instagram, TikTok). We only temporarily process the upload stream and do not retain any video content on our servers.

5. We Do NOT Sell Your Data

We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing purposes. Your data is used solely to provide the MultiCast service.

We do not:

  • Sell your personal information to advertisers or data brokers
  • Share your data with third parties for their own purposes
  • Use your data for targeted advertising
  • Create profiles for marketing purposes

6. Third-Party Platform Access

When you connect your social media accounts, we receive OAuth tokens that allow us to upload videos on your behalf. These tokens:

  • Are stored in encrypted form
  • Are only used to perform actions you explicitly request
  • Can be revoked at any time by disconnecting your account
  • Are never shared with third parties

7. Data Retention

We retain your data only as long as necessary to provide our services:

  • Account data is retained while your account is active
  • Platform tokens are retained until you disconnect or delete your account
  • Upload history is retained for your reference and can be deleted upon request

8. Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your account and all associated data
  • Disconnect any connected platform at any time
  • Export your data in a portable format

9. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at:

Email: privacy@multicast.app

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